Privacy Policy

1. Introduction

Welcome to Your Love Story. We respect your privacy and are committed to protecting your personal information.

This privacy policy explains what we collect, why we collect it, and what choices you have when you use our service.

2. Information We Collect

2.1 Information You Provide

• Names, milestone dates, locations, and story text you enter
• Template and style selections used to generate your Love Map
• Support messages you send us by email

2.2 Automatically Collected Information

• IP address and request metadata for abuse prevention and rate limiting
• Browser, device, and basic diagnostic data
• Cookie and local-storage preferences
• Aggregate analytics events (if analytics is enabled)

3. How We Use Your Information

We use your information to:

• Generate your personalized Love Map assets
• Deliver downloads and process purchases
• Secure the service, prevent abuse, and detect fraud
• Maintain and improve product quality and performance
• Respond to support requests and service communications
• Comply with legal requirements

4. Data Storage and AI Processing

To generate your Love Map, we send your story inputs to AI providers that process data on our behalf. Those providers process data under their own terms and privacy policies.

We keep data only as long as needed to provide the service, prevent abuse, comply with legal obligations, and handle support. Temporary generation assets are routinely deleted when no longer needed.

5. Payment Processing

Payments are handled securely by Stripe. We do not store full card numbers or CVC codes on our servers. Please review Stripe's privacy policy for details about payment-data handling.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember language and consent preferences
• Keep your creation session stable between steps
• Understand aggregate product usage and performance
• Enforce security controls and abuse protections

7. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of personal data, subject to legal exceptions
• Object to or restrict certain processing
• Request data portability where applicable
• Withdraw consent for optional processing at any time

8. Data Security

We use reasonable administrative, technical, and physical safeguards including HTTPS and access controls. No internet transmission or storage method is completely secure.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this policy or your data rights, contact us at: